Human Resources Practitioner Series: Module I - The Role of Human Resources Management in Transit

Length: 2 Day(s)

Audience:
This course is intended for those individuals currently employed in the transit industry in any capacity in the field of transit human resources management. Prior experience in transit and/or in HR should be considered by transit agencies when selecting participants.

Description:
This is the first workshop of four modules that identifies the changing role of human resources. It discusses client relations, human resources as a business partner, a human resources action model, a human resource business case, ethical challenges, legal issues and contract and negotiation skills.

Objectives:

• Model of Human Resources
  The participants will be able to:
  • Articulate an overview of HR functions
  • Understand HR roles
  • Describe how HR can be used as a business partner
  • Measure the impact of HR
  • Make a business case for HR
• HR Action Model
  The participants will be able to:
  • Comprehend HR planning
  • Establish HR''''''''''''''''s credibility through value added contributions
  • Successfully deal with issues of ntegrity and ethics
• Client Relations
  Participants will be able to:
  • Understand and properly handle difficult clients
  • Negotiate with internal clients
  • Appreciate client needs and expectations

Fee:
Fee for federal, state and local government employees: $475.00
Fee for contractors and consultants: $475.00

CEU's: 1.4

Telephone:  (732) 932-1700
Email:  bvandyke@rutgers.edu
 

Available Course Sections: 

To be determined, contact course manager for more information.

 

All training is held in accessible facilities.  Please advise NTI a minimum of three weeks in advance if you require any special arrangements or materials.

NTI reserves the right to limit participation from any one agency