Fundamentals of Transit Supervision

Length: 1 Day(s)

Audience:
Newly promoted supervisors

Description:

The course is designed to provide transit supervisors with a better understanding of their role whether they are new to supervision or have been a supervisor for a while and are interested in brushing up on their skills. Participants will learn strategies for dealing with common challenges, and will acquire the skills necessary to avoid future problems, including to:

• View themselves as part of "management"
• Supervise former colleagues, friends
• Deal with people, not just tasks
• Build teams and motivate workers
• Handle discipline
• Define and maintain performance standards
• Give and receive constructive feedback
• Coach others
• Avoid the pitfalls of overusing power
• Establish goals for workgroups
• Time Management

Objectives:
Participants will learn how to:

• View themselves as part of "management"
• Supervise former colleagues, friends
• Deal with people, not just tasks
• Build teams and motivate workers
• Handle disipline
• Define and maintain performance standards
• Give and receive constructive feedback
• Coach others
• Avoid the pitfalls of overusing power
• Establish goals for workgroups
• Time Management

Fee:
Tuition shall be waived for federal, state and local government employees who work in transportation or related areas.

Fee for contractors and consultants: $0.00

CEU's: 0.6

Telephone:  (732) 932-1700
Email:  bvandyke@rutgers.edu
 

Available Course Sections: 

To be determined, contact course manager for more information.

 

All training is held in accessible facilities.  Please advise NTI a minimum of three weeks in advance if you require any special arrangements or materials.

NTI reserves the right to limit participation from any one agency